PRIVACY POLICY

  1. DATA CONTROLLER AND IDENTITY

This Privacy Policy outlines how Papers App Ltd ("Papers", "we", "us", "our") collects, processes, and protects your personal data.

Company: Papers App Ltd (C112488)

Address: Soho The Strand, Fawwara Building, Unit S099, Triq l-Imsida, Gzira, GZR 1401, Malta.

Email: hey@papers.mt

  1. DATA COLLECTION AND PURPOSE

We collect personal data (including identification documents, contact details, and financial information) for the following purposes:

A. SERVICE DELIVERY: To facilitate company formation, accounting, and compliance services.

B. COMPLIANCE (KYC/AML): To perform mandatory identity verification and Anti-Money Laundering (AML) checks required by Maltese law.

C. MARKETING: To manage advertising campaigns via Google Ads and Facebook Ads (Meta Pixel) and send commercial updates with your consent.

D. ANALYTICS: To monitor website performance using Plausible Analytics, a privacy-first tool that does not track personal data or use invasive cookies.

  1. AUTOMATED IDENTITY VERIFICATION VIA DIDIT

To ensure the highest security standards and legal compliance, we use Didit (Didit.me) as our specialized technology provider for identity verification.

A. BIOMETRIC DATA: When using Didit, you may be required to provide a "liveness check" or facial scan to verify your identity against your ID document. This involves the processing of biometric data, for which we (or Didit) will request your explicit consent at the time of collection.

B. DATA MINIMIZATION: Didit processes your data securely to confirm your identity and prevent fraud, sharing the verification results and necessary documents with us and our regulated partners.

  1. LEGAL BASIS FOR PROCESSING

We process your data based on:

A. CONTRACTUAL NECESSITY: To perform the services requested.

B. LEGAL OBLIGATIONS: Compliance with AML/KYC regulations in Malta.

C. CONSENT: Specifically for the processing of biometric data during the Didit verification process and for marketing cookies.

D. LEGITIMATE INTEREST: To ensure the security of our platform and prevent identity theft.

  1. DATA SHARING AND RECIPIENTS

Your data may be shared with:

A. REGULATED PARTNERS: Zerafa Trustees Ltd (C 97921), our licensed CSP partner responsible for regulated corporate services in Malta.

B. TECHNOLOGY PROVIDERS: Didit (Didit.me) for identity verification services.

C. PUBLIC AUTHORITIES: The Malta Business Registry (MBR) and the Malta Financial Services Authority (MFSA).

D. FINANCIAL INSTITUTIONS: Partners such as Revolut Ltd for account opening introductions.

  1. INTERNATIONAL TRANSFERS

Data may be shared between Papers App Ltd (Malta) and Papers Andorra SL (Andorra) to provide cross-border services. We ensure all transfers follow GDPR-compliant safeguards.

  1. DATA RETENTION

In compliance with Maltese AML laws, identification and transaction data are generally retained for a period of ten (10) years after the end of the business relationship.

  1. YOUR RIGHTS UNDER GDPR

You have the right to access, rectify, or erase your data, as well as the right to object to or restrict processing. You may also withdraw your consent for biometric processing at any time, though this may prevent us from completing your onboarding. To exercise these rights, contact hey@papers.mt.

  1. DATA SECURITY

All data transmitted through our platform and our KYC partner (Didit) is encrypted using industry-standard protocols to protect against unauthorized access or data breaches.

  1. COMPLAINTS

You have the right to lodge a complaint with the Information and Data Protection Commissioner (IDPC) in Malta if you feel your data rights have been infringed.

Last updated: February 2026

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Copyright Papers App © 2025 All rights reserved • Terms & Condition

All services for Malta are provided by Papers App Ltd., registered in Malta with registration number C112488 and registered office at Soho The Strand, Fawwara Building, Unit S099, Triq l-Imsida, Gzira, GZR 1401, Malta. All company formation and related services offered through our platform in Malta are provided in collaboration with Zerafa Trustees Ltd, a limited liability company incorporated in Malta with registration number C 97921, authorized by the MFSA (Malta Financial Services Authority) under the terms of the Trusts and Trustees Act to offer these services. Papers App Ltd. acts exclusively as a digital intermediary and technology provider, facilitating the client onboarding process and document submission through its online platform. All regulated activities are carried out exclusively by Zerafa Trustees Ltd in full compliance with applicable laws and regulations. Papers App Ltd., “Papers” and the Papers logo are registered trademarks. Papers services may not be available to all clients. Terms and Conditions apply, which are subject to change. Papers App Ltd. is a registered technology company in Malta that provides digital solutions for company formations and accounting services. We are not a law firm and do not offer official legal, tax, or financial advice. The content displayed on our website or shared via email, WhatsApp, Slack, SMS, Zoom, Intercom, or social media is solely intended for general informational and educational purposes and should not be considered official legal advice. By using our website and services, you explicitly agree to our Terms of Service, Privacy Policy, and Data Processing Annex. Papers App Ltd is a financial technology (fintech) company and not a bank. Any banking services are provided through our licensed third-party partners. Papers App Ltd is an official partner of Revolut Ltd to facilitate corporate bank account openings. As part of this collaboration, we may display the name, logo, and services of Revolut on our website and communications in accordance with our contract. Revolut Ltd is a company incorporated and registered in England and Wales (company number 08804411). Revolut Ltd is authorized by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 (Firm Reference Number: 900562) for the issuance of electronic money.

All services for Andorra are provided by Papers Andorra SL, registered in Andorra with NRT L719071R, and based at Carrer Ciutat de Consuegra 16, Edifici Illa, AD500 Andorra la Vella. The logos, trademarks, and names MORABANC, ANDBANK, and CREAND are registered trademarks owned by their respective legal owners. These entities are duly licensed Andorran banks and supervised by the Andorran Financial Authority (AFA) in accordance with Law 10/2013, of May 23, on the supervision of financial entities. MORABANC, S.A.U. (AFA License B-10000537). Head Office: Av. Meritxell 96, Andorra la Vella. ANDBANK, S.A.U. (AFA License B-10000532). Head Office: Av. Princep Benlloch 11, Andorra la Vella. CREAND, S.A.U. (AFA License B-10000043). Head Office: Av. Meritxell 80, Andorra la Vella. The use of these logos and references on this website or in visual content is for illustrative and informational purposes only. Papers is not affiliated with, endorsed by, or acting as an agent of any of the aforementioned banking institutions, unless explicitly stated otherwise. The opening of a bank account is subject to each bank's internal approval processes, as well as their respective Know Your Client (KYC), Anti-Money Laundering (AML), and individual risk policies. Therefore, Papers and its partners cannot guarantee the opening or acceptance of any account.